Beach Establishment Service Regulations

BAGNO ELENA

Opening Period: May 1, 2024 – September 30, 2024

These regulations govern the organization of the services offered within the beach establishment managed by Bagno Elena S.r.l., located at Via Arenile, n. 14, Forte dei Marmi (hereinafter Bagno Elena), to ensure the safety and well-being of Customers. Each Customer is required to comply with the laws and regulations that generally govern beach activities. The Regulations are made public and known to Customers by displaying them at the entrance of the beach establishment and publishing them on the website www.bagno_elena.it.

1. Hours and Services

The services offered can only be enjoyed during the following opening hours of the beach establishment:

  • Beach access: from 9:00 AM to 7:30 PM;
  • Bar service: from 10:00 AM to 7:45 PM;
  • Restaurant service: from 12:00 PM to 5:00 PM (gazebo and tent service);
  • Aperitif orders: no later than 7:45 PM (bar, gazebo, and tent service).

Access to the establishment and use of the services offered and beach furniture beyond the aforementioned hours are allowed only if previously requested and authorized by the management.

The rental of beach equipment and the use of the related services provided to Customers include the following:

  • Beach access with use of: Tent including 2 sunbeds, 2 deck chairs, 1 director’s chair, and a storage box: a maximum of 5 people (including children) can stay under the tent;
  • Beach access with use of: Suite Tent including 3 sunbeds, 3 deck chairs, 2 director’s chairs, and a storage box: a maximum of 7 people (including children) can stay under the tent;
  • Use of restrooms, the external shower on the beach, and the assigned changing cabin, with the assistance of an operator.

If the number of occupants under the Tent exceeds these limits, Bagno Elena may resort to terminating the rental as provided in point 9 and/or require the rental of an additional Tent.

For access to the beach establishment, the minimum rental of one (1) Tent is required. It is not allowed to bring personal beach equipment or furniture into the establishment, nor to lay towels on the sand or add other supplies/posts. It is not allowed to consume food and drinks brought from outside within the beach establishment.

Bagno Elena also performs, by law, rescue activities with the hours and methods established by the Port Authority-Coast Guard of Viareggio and in accordance with the “Regulations for the use of beaches and beach activities” of the Municipality of Forte dei Marmi n. 27 of 26.04.2022.

2. Acceptance of the Regulations

Each Customer declares to know and accept without exception these regulations (posted at the entrance of the beach establishment), which are an integral part of the general contract conditions for the provision of services organized and offered by Bagno Elena. It is agreed by express agreement that the violation of even one of the aforementioned conditions gives the owner of the beach establishment the right to request the termination of the contract, with the suspension of services and the consequent loss of the sums paid.

3. Rental of Equipment

The rental of equipment is intended purely on a daily basis within the hours indicated in point 1, except for the purchase of seasonal and/or weekly subscriptions, and is conditional on the advance payment of the sums corresponding to the requested services, according to the rates provided in the price list displayed at the entrance. The applied rates, both daily and multi-day, do not constitute a privilege over the methods and terms of use of the supplied equipment and/or provided services.

4. Assignment of the Tent

The assignment of the Tent/Suite Tent is made exclusively for the current bathing season and will not constitute a preference for any assignments in future years. Reservations are not accepted without simultaneously making the payment for the rental. The places that can be occupied are only those indicated by the staff. It is not allowed to reserve tents, deck chairs, sunbeds, or storage boxes.

5. Documentation and Controls

The customer must keep at the beach spot the documentation proving their right to use the beach services to be able to show it upon request from the designated staff. The reservations of the Tents are nominative, therefore it is not allowed to use them by third parties, nor is it allowed to sublet the rented equipment, and/or host third parties at their spot.

6. Refunds

No refunds of subscriptions or daily tickets in progress are made for any reason (change of mind, bad weather, high tide, storms, natural disasters, etc.), nor is it possible to recover the unused services, whatever the cause.

7. Changing Spots

Changing spots is not allowed, nor can chairs or sunbeds be taken from other beach spots.

8. Placement of Equipment

The placement of the rented equipment (sunbeds, deck chairs, director’s chairs, storage boxes, etc.), which must be used only for the intended function, is limited to the area directly in front of their Tent, in the pertinent row. Therefore, chairs and sunbeds cannot be moved away from the assigned beach spot to invade the space of the neighboring spot. The partial use of the equipment of an adjacent Tent will result in an immediate charge.

9. Validity of Subscriptions

The validity of seasonal and/or weekly subscriptions and daily tickets is subject to the punctual compliance by customers with the conditions listed in these regulations. For hygiene, morality, and mutual tranquility of the customers of the beach establishment and in case of infringement of any of the rules referred to in these regulations, Bagno Elena reserves the right to terminate the rental contract without any obligations.

10. Behavior

Incorrect, inappropriate, or otherwise disturbing behavior towards other Customers is not allowed. In such cases, immediate removal from the establishment will occur, with the possibility of reporting to Public Safety Authorities and claiming any damages suffered.

11. Noise and Cell Phones

Creating disturbing noises and using sound diffusion devices is prohibited. This ban also applies at sea. For the better comfort of Guests, a discreet use of mobile phones without ringtone is recommended.

12. Children

Children must be accompanied to the restrooms, showers, and monitored on the beach by an adult. Adults are responsible for the behavior of minors in their care.

13. Games

Any game like ball games, beach tennis, volleyball, basketball, bocce (etc.) is prohibited. This ban extends to the sea areas frequented by bathers: “Regulations for the use of beaches and beach activities” of the Municipality of Forte dei Marmi n. 27 of 26.04.2022.

14. Bad Weather and Strong Winds

In case of bad weather and strong winds, to prevent any dangerous situations, Bagno Elena reserves the right to close the deck chairs.

15. Personal Equipment

It is forbidden to place personal deck chairs, sunbeds, director’s chairs, umbrellas, parasols, small tents, and any other installation foreign to the equipment of the beach establishment in the sectors and areas managed by Bagno Elena.

16. Animals

Only small dogs (maximum allowed weight: 8 kilograms) are allowed into the beach establishment. The dog must be kept on a leash, tied under their Tent to a chair or sunbed, and must not disturb other guests. In this case, Customers will be provided with a basin and a ½ liter bottle of natural water, and it will be possible to order food for the dog as well. In any case, dogs are not allowed in the water during the assisted bathing hours (dogs can bathe in the sea only after 9:00 PM): as per Municipal Ordinance – Regulations for the use of beaches and beach activities of the Municipality of Forte dei Marmi (n. 27 of 26.04.2022).

17. Order and Cleanliness

Restrooms, sinks, and showers must be left in order and clean. It is not allowed to use shampoo and shower gel in the beach showers.

18. Waste

Waste must be disposed of in the appropriate containers for separate collection. It is forbidden to temporarily deposit them in any other place.

19. Cigarette Butts

It is forbidden to throw cigarette butts or other waste on the beach. For cigarette butts, Customers are invited to use the appropriate ashtrays present on the beach.

20. Fires on the Beach

It is forbidden to light fires on the beach; violators of this provision will be reported to the competent Public Safety Authorities.

21. Changes to Tent Rows

Bagno Elena has the right to add rows in addition to those present or relocate the tent rows, and the Customer will be repositioned maintaining as much as possible, the equivalent condition of the previously assigned beach spot.

22. Alternative Assignment

Customers are informed that if needed, for business-related reasons, Bagno Elena will agree, after notice, to assign another beach spot.

23. Use of Equipment

The customer must use the equipment taking care not to damage it and promptly notify Bagno Elena’s Management of any malfunction. It is forbidden to misuse the rented equipment (deck chairs, sunbeds, tents, etc.). Users are required to compensate for any damage caused (by their fault or negligence) to Bagno Elena’s equipment. The management declines any responsibility for accidents or damages to persons or things caused by guests’ imprudence, improper use of equipment, or for anything left within the establishment.

24. Personal Belongings

Bagno Elena’s Management is not responsible for any reason for customers’ belongings and/or materials damaged or stolen inside and outside the concession; therefore, it is recommended not to leave money, valuables, clothing, toys, air mattresses, and any other personal items unattended; both day and night.

25. Rescue Service

Meaning of the displayed flag:

  • WHITE: active rescue service and ideal and safe weather conditions for bathing – Bathing allowed;
  • RED: danger or lack of rescue service! – Bathing discouraged.

If the sea is judged dangerous, or there are dangerous situations, a red flag will be hoisted. With this signal, bathing is discouraged and Bagno Elena declines any responsibility towards those who do not heed this warning.

26. Strong Wind

On strong wind days, the Tents can be partially folded. Each customer, in these circumstances, must follow the beach staff’s instructions.

27. Rescue Boat

It is forbidden to stay on the rescue boat, touch the equipment intended for this purpose, and stay in the area of the lifeguard tower.

28. Security Cameras

For security reasons, the beach establishment has cameras positioned at the four corners of the Caretaker’s House. The video recordings are deleted after 48 hours without any notable reports.

29. Observance of the Regulations

The customer must comply with the provisions contained in these Regulations, the Ordinances, and/or Regulations of the Municipality of Forte dei Marmi and the Port Authority-Coast Guard of Viareggio. Non-compliance with the rules and prohibitions indicated in the preceding articles will result in the automatic termination of the rental contract and the removal of the offender from the establishment.

For any necessary clarification, please contact Bagno Elena staff.